A specialist service organisation established to serve the African-Australian community in Victoria. They offer early prevention and intervention support services in areas of Family Violence, Mental Health, Social-inclusion and Career development.
Specialising in content translation, professional interpreting and multilingual, multi-cannel audio messaging. All interpreters and translators are NAATI-certified or suitably qualified graduates. Staff undergo industry induction and training process. They are consistently exposed to professional development courses and are competent with all technologies and procedures as required by clients and statutory obligations.
Contact All Graduates Interpreting & Translating on (03) 9605 3000 or request a quote through their wesbite.
The Australian Muslim Women’s Centre for Human Rights – formerly the Islamic Women’s Welfare Council of Victoria – was established in response to a need for culturally appropriate housing and domestic violence services for Muslim women. We were founded on the belief that meaningful change in the status of Muslim women can be achieved through improving the situation of Muslim women individually and building their capacity collectively.
We are a non-religious, grassroots organisation reflecting the cultural, linguistic and sectarian diversity within Muslim communities. Committed to Muslim women and human rights, we will not remain silent when Islam is used to undermine the status of Muslim women. In such instances, we will adopt a social justice lens to intervene with facts and informed analysis.
Offers– Support services for Family violence and Settlement casework, Community programs, Training and consultation & Research and policy
CatholicCare Victoria is the social service agency of the Catholic Archdiocese of Melbourne and the Catholic Dioceses of Ballarat, Sale and Sandhurst.
At CatholicCare Victoria we’re committed to empowering communities and building strength and resilience, to enable everyone to reach their full potential and live life to the full. We deliver a broad range of child, family and youth services, family relationship services, school counselling and pastoral care services, social housing, homelessness services (crisis, transitional and outreach), employment and advocacy services across dozens of office locations, delivery sites and outreach locations throughout Victoria.
| Locations/Addresses | Dandenong Office: Level 2, 33-35 Princes Highway, Dandenong VIC 3175 Pakenham Office: 1 Rogers Street, Pakenham VIC 3810 |
| Contact Number | Dandenong Office: 03 8710 9600 Pakenham Office: 1800 522 076 |
| Catchment of Services | City of Greater Dandenong City of Casey Cardinia Shire |
| Services/Programs | Family Services:
Counselling:
Post-Separation Services:
Settlement, Refugee and Asylum Seeker Services:
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| Group Programs | N/A |
| Client Referrals Process | Counselling: Contact reception on 8710 9600, for basic intake with the client and book an appointment when next available. Their first intake assessment will be 1.5 hours.
FDR, PDR: Contact reception on 8710 9600, reception will then book them in for an initial assessment over the phone. Settlement, Refugee and Asylum Seeker Services: Referrals via email ([email protected]) or contact reception on 8710 9600. Reception will pass on referral to relevant program to proceed with intake process. School refusal support: contact reception on 8710 9600 (Dandenong), or 1800 522 076 (Pakenham) Parenting orders Program: Contact reception on 1800 522 076. |
| After Hours Support Availability | Yes – counselling: Tuesday from 9am – 8pm. Last session starting at 6.45pm. |
| Agency Brokerage Options | No |
| Secondary Consultations | No |
| Information Sharing Requests Process | No – ISS form is not publicly available on the website. |
Work closely with health professional, community and local government to improve responsiveness to people from refugee and migrant backgrounds. They also work with communities and health professionals to address the poorer health outcomes experiences by people from refugee and migrant backgrounds, around HIV, viral hepatitis and STI’s as well as a multicultural approach to drug and alcohol support.
Not for profit organisation, registered NDIS provider that are focused on supporting CALD communities particularly African Australians. Working with people experiencing Family disruption, Social disconnection, Violence and trauma, Disability and employment challenges, Cultural adjustment barriers.
Connect is a free peer support service that puts people who live, work or study in City of Greater Dandenong in touch with mentors. This peer support program is available for people aged 16+ with services available for individuals from culturally and linguistically diverse backgrounds. Mentors speak a range of languages including:
- Arabic
- Dari
- Farsi/Persian
- Urdu
Program encourages participants to enhance skills in a range of areas including stress management and relaxation, goal setting, decision making and problem solving, self-care, keeping physically healthy , building supportive relationships and navigating health and community services.
You can call 0451 632 771 or see website for more details.
Offers individual counselling for children, young people and adults, group work with students, parents and new arrivals, professional learning and organisational development, secondary consultation to other professionals, resources and briefings for teachers and practitioners and complimentary therapies.
Specialised and Intensive Services (SIS) is a component of the Humanitarian Settlement Program (HSP) available to humanitarian entrants and other eligible visa holders who have complex needs.
SIS offer clients short term needs-based support to help them access appropriate mainstream services and develop the necessary skills to manage their needs independently.
SIS are delivered by HSP service providers on behalf of the Department.
inTouch provides in-Language, in-Culture services, programs and responses to family violence in migrant and refugee communities. It works across the family violence continuum, providing specialist case management, perpetrator programs, a women’s legal centre and specialised migration assistance, post-crisis recovery, training opportunities and capacity-building projects across the sector and community.
| Locations/Addresses | inTouch Multicultural Centre Against Family Violence GPO Box 2905 Melbourne Vic 3001Street address available on request [email protected] |
| Contact Number | Office: 03 9413 6500 Intake and Referrals: 1800 755 988 |
| Catchment of Services | City of Greater Dandenong City of Casey Cardinia Shire |
| Services/Programs |
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| Group Programs | N/A |
| Client Referrals Process | Self-referrals for support- Call 1800 755 988 or visit here
To refer a client visit here or email [email protected] Motivation for Change program email [email protected] |
| After Hours Support Availability | N/A |
| Agency Brokerage Options | Internal Support for inTouch clients can be provided through Flexible Support Packages. |
| Secondary Consultations | inTouch provides case management and legal secondary consultations
Case management: Click here Legal services: Click here Migration support: Click here |
| Information Sharing Requests Process | Information can be shared when external agencies complete Information Sharing Scheme (ISS) form and email to [email protected] |
Provide comprehensive primary care services together with tertiary services including infectious diseases, pediatrics and psychiatry.
The River Nile Community Centre is committed to providing free, welcoming, holistic educational and wellbeing programs to women from culturally and linguistically diverse backgrounds.
They offer pre-accredited training, adult education and community focused welfare support.
Settlement Engagement and Transition Support Program. The SETS program aims to equip and empower humanitarian entrants, other eligible permanent migrants (excluding Australian citizens) and their communities to address their settlement needs.
A not-for-profit social enterprise dedicated to empowering women from migrant, refugee, and asylum-seeker backgrounds. Our mission is to support women on their journey to economic independence. Sister Works also off employment & entrepreneurship support via practical vocational and small business programs with job readiness opportunities and connections to employers. Courses available in Dandenong in hospitality, warehousing and small business program.
SSI is a national not-for-profit organisation providing dedicated human and social services to a diverse Australia.
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
Contact details: Dandenong office 1800 279 586 or [email protected]
Victoria Legal Aid offer free services including speaking with a staff member who speaks the same language and interpreter services.
you can call 1300 792 387 between 8:00 am- 6:00 pm Monday to Friday to organise a free interpreter.
see the Website for more options and contact numbers available via Legal Aid
The network provides a platform for collaboration, service coordination, resources and training and advocacy to address the health need and challenges experiences by Victorians from refugee and asylum seeker backgrounds.
Wellsprings for Women is a women’s only centre providing a range of programs and services that support and build women’s capabilities, self-determination, health and wellbeing. We operate in Dandenong, and outreach to Casey and Cardinia. We use a trauma informed and intersectional approach to our work which is underpinned by community development principles, human rights and equality.
| Locations/Addresses | 79 Langhorne Street, Dandenong, 3175, VIC |
| Contact Numbers | (03) 9701 3740 |
| Catchment Area of Services | City of Greater Dandenong City of Casey Cardinia Shire |
| Services/Programs | EducationCheck the range of classes in English literacy, computer literacy and vocational pathway programs to suit all levels. We also offer a Family Learning Partnership program and Literacy and Numeracy courses contextualised to aged care and child care industries
Employment Pathways and Support:
Community Support Programs:
Family Violence – Prevention:
Family Violence – Response:
Volunteering opportunities and student placementsOur volunteering program includes student placements, work placements and general volunteering in all aspects of our organisation. Other Services include:
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| Group Programs | Click here for more information |
| Client Referrals Process | Both internal and external referrals are accepted.
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| After Hours Support Availability | No |
| Agency Brokerage Options | Internal Support For Clients is provided through:
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| Secondary Consultations | All professionals are welcome to seek a secondary consultation from Wellsprings.
Call reception and request to speak to the Women Support Team – Team leader Aimee Greenstein at [email protected] or on 0413 860 176 to access a secondary consultation. Alternatively, you can contact the Intake Worker: Fatima Ali at [email protected] or on 0468 735 834 to request a secondary consultation. |
| Information Sharing Requests Process | Information can be shared when external agencies complete Information Sharing Scheme (ISS) form. To request the ISS form, contact Wellsprings for Women reception and ask to speak to the Team Leader of the Women support team. |