Alfred health supports young carers in a number of ways including:
- Connecting you with free supports and services.
- Connecting you with other young carers who may be going through a similar situation.
- Get access to free events and school holiday programs.
ACD is the Victorian advocacy service for children with disability and their families. They are a not-for-profit organisation led by and for families of children with disability. They help families gain the knowledge, skills and confidence to advocate for their children, they support families with children from birth to 18 and the professionals working with them.
Their services include:
- Information resources
- Workshops and peer support
- The ACD Support Line- a phone advocacy service
The Support Line is free and open Monday to Friday 9:00am-5:00pm. Call (03) 9880 7000 or 1800 654 013 (regional)
See their website for more information. www.acd.org.au
The Home and Community Care Program for Younger People provides support to people under the age of 65 experiencing difficulty with daily living activities.
The program is funded and managed by the Victorian Department of Health and is available to people under the age of 65, and Aboriginal people under the age of 50 living in the City of Casey.
Services
- Personal care including dressing and showering
- Shopping and meal preparation
- Light cleaning and laundry
- Social support and respite
- Group cooking classes
- Strength and balance sessions
Eligibility
- Temporary or permanent disability
- Short term impairment due to injury
- Mental health issues
- Medication related condition
- You may also be eligible if you are an unpaid carer for someone eligible for the program
Website for more details or call 1300 22 11 22
Carer Gateway is an Australian Government program providing free services and support for carers.
If you care for a family member or friend with disability, a medical condition, mental illness, or who is frail due to age, then Carer Gateway can help you.
The Australian Government works with a range of health and carer organisations across Australia, known as Carer Gateway service providers, to deliver services to carers no matter where they live in Australia.
Carer Gateway provides many services to support carers in their caring role, including:
- in-person and online peer support groups
- tailored support packages to help with accessing planned respite, transport services, and more
- in-person and phone counselling
- in-person and online self-guided coaching
- online skills courses to support your wellbeing and understanding of legal responsibilities relating to the caring role
- access to emergency respite if you suddenly find you can’t provide care, for example if you become ill or injured.
1800 422 737 Monday to Friday 8:00am-5:00pm
The City of Greater Dandenong Community Care Department currently provides a range of in-home care services that enable older residents who are over 65, (50 and over for Aboriginal and Torres Strait Islander people) or have a disability, to live as independently as possible in their own home and community for as long as they can and wish to do so.
The service aims for high quality, low intensity, ongoing support such as domestic assistance, personal care, respite care, meals on wheels and home maintenance. Services provided take into account each person’s individual goals, preferences and choices with a focus on pathways and activities that support wellness, independence and reablement when required.
Services
- Community Care Services
- Social connections for seniors
- Community transport
- Disability support
- Carer information
- Food services
- planned group activities
See Website for more details or call 8571 1000
Australia’s leading young carer organisation, supporting young people who provide unpaid care for a family member affected by a disability, chronic or mental illness, substance use or frail age in VIC, NSW and QLD. Across a range of direct support programs, both in person and online they work to improve the quality of life of young carers across 5 key areas of risk: education, employment, mental and physical health, social wellbeing and financial literacy. Programs include:
- Dream experience
- School holiday program
- Big dreamers
- Coaching
- Counselling
- Tutoring
- Peer support
Working with parents and carers of children with a disability, people under 65* (Aboriginal and Torres Strait Islander people under 50) living with a chronic health or mental health condition, health and community services professionals.
Connect to a community, to industry experts and to information and support. Offering free programs and events designed to support health and wellbeing.
The desire for independence doesn’t diminish with age. Home & Community Care Services aims to assist Elders to live independently for longer in their homes.
Services include:
- Access to social programs in the community
- Regular home visits
- Maintenance services, such as lawn mowing
- Personal care services
Home & Community Care Services are available to Aboriginal and Torres Strait Islander people in Dandenong and Southern Region. Assessments may be required prior to access.
For more information, contact the DDACL Home & Community Care Co-ordinator on (03) 8902 9700.
Planned Activity Group
As part of DDACL’s Aged Care and Disability Services, we also offer a Planned Activity Group. The Planned Activity Group aims to promote the physical and mental wellbeing of Aged Care and Disability clients, as well as helping them to increase their social engagement.
Extended Families support people aged 0-40 and their families in Melbourne and the Mornington Peninsula to build friendships and connect with their community (No NDIS funding requirement). Extended Families Australia is as diverse and as a team pride themselves on their capacity to support people form a diversity of cultural backgrounds. No matte who you are of where you are from, there is room for you and your family. Services are available for people living in Cardinia, Casey & Dandenong. Events and Clubs on offer are:
- Family Day
- Our Community Day
- Explorer Club
- The Friendship Circle Club
- Volunteer Mentor Program
For more information see Website
Or contact: Samantha Potter on 0406 229 071 or [email protected] (English speaking) or
Mai Tinh Nguyen at [email protected] (Vietnamese & English speaking)
In Home Care is a type of education and care for families where mainstream childcare services are not available or appropriate. Families who are unable to access centre-based care, family day care or outside school hours care due to their unique circumstances may be eligible for the program. In Home Care provides an Educator to care for children in the children’s own home for families:
- who are geographically isolated from other types of childcare
- who work non-standard or variable hours
- with challenging or complex needs.
Website for details about eligibility and contact information (1800 442 273)
At mecwacare, we specialise in home care services that support the wellbeing and independence of older people, people with disabilities and people living with dementia.
Are you looking to live independently in your own home for as long as you are able? Join our fully accredited service that provides you with support, from one hour per week to 24-hour live-in care, tailored to meet your individual needs and flexible for when your circumstances change.
Services
- Home and Community Care Program for Younger People
- Home Care Packages
- Commonwealth Home Support Program
- Private Care
and more please visit their Website or call (03) 8573 4980
Silverchain provide a comprehensive range of health care services and a targeted approach to delivering holistic care. Whether is is help coordinating care for a chronic health condition, want support transitioning from the hospital to home or need palliative care.
Care coordination involves:
Free Care Coordination Programs make it easy for you to get the help you need. We can come to you or meet you at a place of your choice, so you don’t need to go anywhere to receive our care.
Working closely with you, your health professional and/or pharmacist, our care team can help you manage your health inbetween visits to your GP, to help you stay healthy and out of hospital.
We aim to help you achieve your goals and better understand your condition so you can self manage your health. Our care coordination services may include:
- A personalised care plan based on your needs and wants, including an after hours plan.
- Booking appointments for other services and assistance with arranging transport to and from them.
- Explaining medical language, and test results to you.
- Assistance with filling your prescriptions.
We can also find health solutions when you have long wait times for the services you need.
Nursing Services:
We work with you, and your family and carers, to provide care and support so you can maintain your health and wellbeing. Our team also help you understand your health condition, so you can take better care of yourself.
Our services range from basic to complex level care and include:
Chronic disease care
Support and management of chronic conditions such as diabetes, asthma, arthritis, respiratory conditions, heart or lung disease, cancer, and back issues. We also provide nursing as part of Care Coordination Programs.
Continence care
Our nurses can help you manage your catheter and replace it when needed. In Western Australia (WA) we also provide a Continence Management Advice Service (CMAS).
Wound care
Our expert nurses treat over 57,000 wounds for 17,000 clients nationally each year.
As internationally recognised leaders in wound care, we use various clinically proven methods to treat simple and complex wounds including abscesses, pressure injuries, skin tears, ulcers, and burns. We specialise in using advanced treatment technology to provide the Best Care in the home.
Our nurses care for your wounds using a range of evidence based practices. We treat simple and complex wounds including abscesses, pressure injuries, skin tears, ulcers, and burns.
Silverchain is internationally renowned leaders, in the provision of wound care specialising in advanced treatment using the best technology in the home.
Home Hospital and Post-Acute Care
We deliver complex hospital level nursing and Allied Health care through our Home Hospital service.
Our expert teams can also provide Post-Acute Care to help you recover after being discharged from hospital.
Specialist Palliative and End of Life Care
Silverchain has provided globally recognised Specialist Palliative Care for people with life limiting illnesses for over 40 years. We provide tailored care to meet the physical, psychological, social, and spiritual needs of nearly 7,000 Australians each year. Our care includes a multidisciplinary team including Nursing and other services like Allied Health.
We also provide a range of In home aged care nursing services to help you maintain your health as you age
Support for Carers Program If you routinely care for someone with a disability, long-term illness, mental health condition, or age-related frailty, whether they’re a relative, partner, or friend, you are considered a carer, and support is available to help you.
Offering practical assistance and advice in-person, online and over the phone. Based on your assessed needs, you can access a range of once-off short-term services and support options including:
- Information and advice
- Respite support, either in-home or facility based
- Purchase of an essential/critical item/service
- Counselling
- Transport support
- Domestic assistance
- Personal care
- Support from a financial capability worker or financial counsellor
- Peer support or group activities and workshops to connect to others in a caring role
- Cultural, recreational, or community activities.
Additional Respite For Carers Program Increases the reach, flexibility and access of respite services to people with a carer role. Respite support services should provide a shirt-term break for the person with a care role in the care relationship.
Based on assessed needs, carers may be eligible for a variety or respite options including:
- Facility respite
- Individual (one-to-one) respite in a person’s home or community
- Overnight respite
- Emergency respite
- Respite in a group setting
- Camps, holidays, resorts, or weekends away
- Regular short sessions or respite with activities for carers at the same time
- Participation in cultural activities
- Domestic assistance
- Personal care
This program can help young carers and offers support and help with:
- Helping to shower or dress the person you care for.
- Helping to prepare meals or cleaning the house.
- Taking you to appointments or the shops.
- Looking after your loved one in your home or a respite home.
- Social events, so you can have fun.
- Referrals to long-term support.
Find our more here and read through the resources and links
Windermere is a not-for-profit community service organisation working across Victoria including key regional locations, to help those who need it most., our aim remains constant; to build stronger, connected and supported communities.
Working together with our community, we deliver many services through critical partnerships with government to meet our purpose. We aim to get in early to help children, families and individuals find the best solutions for their varied and complex issues.
| Locations/Addresses | Windermere Narre Warren 48 Webb Street, Narre Warrant 3805 1300 946 337Toomah Community Centre 18 Golden Green Street, Pakenham 3810 1300 946 337 |
| Contact Numbers | 1300 946 337 |
| Catchment Area of Services | City of Greater Dandenong City of Casey Cardinia Shire |
| Services/Programs | Family Services:
Family Violence:
Sexual Assault:
Homelessness Support Services:
NDIS:
VAP and Trauma recovery:
Early Intervention Therapy Services:
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| Group Programs | Click here for information about group programs |
| Client Referrals Process | Family Services and Family Violence Case Management – TOD
Homelessness – WAYSS EITS, Family Day Care, OoHSC, VAP – Contact Windermere Bushfire recovery – Phone 03 8793 4206 between 8 am – 6 pm on weekdays or leave a message and staff will return your call the following business day. Or you can email [email protected] Counselling (FV and Sexual Assault) – Direct to Windermere or consumers can self-refer. |
| After Hours Support Availability | N/A |
| Agency Brokerage Options | Flexible Support Packages for internal clients. |
| Secondary Consultations | Our Family Services Specialist Disability Practitioner provides secondary consultation. Call reception at Windermere and advise you’re calling for a secondary consultation with Tracey McQueen 1300 946 337. |
| Information Sharing Requests Process | Information can be shared when external agencies via email to our privacy officer [email protected] |
Yooralla is Victoria’s most established and recognised for purpose disability service provider with more than 100 years of experience offering high quality support services to people with disability.
They work in partnership with people with disability, their families and carers to enable them to live the lives they choose.
You can call Yooralla on (03) 9666 5400 or get more information on the website yooralla.com.au